Now Hiring

Shambhala NYC is on the lookout for a Registrar to work 4-5 days per week. Some previous experience volunteering and/or taking classes at the Shambhala Center is preferred. If you are interested in applying, please send a resume and cover letter to Operations Manager Geoffrey Gale.

Job Description

The Registrar serves as the public face and voice of Shambhala New York, and embodies the Shambhala principles of basic goodness, kindness, and dignity; manifesting and communicating with others in a wakeful, genuine and welcoming way. Stationed at the front desk and point of entrance to the center, the Registrar holds a continual awareness of what is happening in the Shambhala Center at any given moment, and is attentive and available to address any needs that may arise. The Registrar holds knowledge regarding the basic vision and purpose of Shambahla New York, as well as information on all ongoing center events and programming, and is able to clearly share this information. Finally, the Registrar is responsible for managing all aspects of program registration and payment, including online, phone and in person registrations, and for managing all program and participant data.

Primary job responsibilities include:

  • Buzzing guests into the center and welcoming upon arrival
  • Answering questions in person at the front desk and giving tours of the center as needed
  • Answering the main phone line, answering questions and directing calls as appropriate
  • Managing the Registrar email account and handling related correspondence with guests and participants
  • Performing basic administrative assistance tasks in the center office
  • Registering students for programs and managing program and participant data
  • Managing/coordinating the in-person registration process
  • Processing and tracking payments, refunds, and payment plans
  • Keeping up to date our segmented email marketing lists
  • Selling books and other gift shop items
  • Learning, holding and communicating knowledge about program offerings and the Shambhala path
  • Supporting your colleagues by performing other functions as needed